Collecting data on patient experience is not enough: they must be used to improve care
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منابع مشابه
Collecting data on patient experience is not enough: they must be used to improve care.
Anyone who has stayed in a hotel, flown in a plane, or bought something online will know that you are likely to be chased for feedback on the experience, usually during or shortly after the event. The NHS has caught the “real time” feedback bug too. By April 2015 all NHS patients attending any type of healthcare facility in England will be invited to report back on their experiences using a var...
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open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
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ژورنال
عنوان ژورنال: BMJ
سال: 2014
ISSN: 1756-1833
DOI: 10.1136/bmj.g2225